Frequently Asked Questions

AC300, Movement Monitor

The alarm is not going off and baby is out of the cot

• The sensor pad’s sensitivity may be set too high, the ideal setting is around 2 ½ -3 on the sensitivity dial at the back of the nursery unit.(0 indicates the least sensitive, while 5 indicates the most sensitive setting)
• Make sure your setup is correct: Your sensor pad should be on a solid base under the baby’s mattress. If you are using a camp cot, place a piece of plywood over the length of the camping cot and place the sensor pad on top of the plywood, then place the mattress on top of the sensor pad.
• Note that the sensor pad may detect movement from many sources both inside and outside your baby’s room e.g.: a strong draft on the cot, a fan in the room, air-conditioners, washing machines, loud music or vibrations from the floor.
• Place the cot against a solid wall and away from strong air currents making sure you are not making contact with the cot itself.
• When the monitor is in use, do not use crib mobiles or other accessories that produce vibrations as the sensor pad will detect these movements.
• Your sound and breathing monitor may be programmed for sound only. On this setting, the sensor pad has been deactivated and will not detect movement even if it is plugged into the nursery unit.

Is the Angelcare monitor safe for my baby i.e. radiation emitted.

• You monitor is perfectly safe to use for your baby.
• The sensor pad and its cord are entirely passive, i.e.: they carry no electrical current and do not or a power surge of some sort.
• The nursery unit emits a very low power radio signal through its antenna; this signal does not present a safety hazard to your baby at all.
• Recommended that nursery unit is placed a minimum of 50cm from the baby. Do not place nursery unit in the cot with baby.

What thickness mattress should I use?

• The Angelcare sensor pad detects movement through any thickness cot mattress.
• Suitable to use with a sprung mattress.
• Not suitable for memory foam.

False alarms

• If the unit is set up correctly there should be no false alarms.
• Check the following
o Baby was removed from the cot and the nursery unit was not switched off.
o Sensor pad cord was not connected properly into the back of the nursery unit.
o Sensor pad is not in full contact with the cot mattress.
o Ensure that there is no bedding between the cot mattress and the sensor pad, i.e. lift wedge.
o The sensor pad must rest on a completely flat or rigid surface. You may need to place a piece of plywood to cover the full base of the cot.
o Baby has moved to the edge of the cot; ensure that the senor pad is positioned in the centre of the cot.
o The sensitivity dial on the back of the nursery unit may be set very low (i.e.: with the arrow pointing on ‘0’ and therefore not picking up baby when in a very deep sleep.